Support

Gateway Pro is free to use for 48 hours from first launch, with every feature of the app unlocked. A countdown badge in the top bar shows the time remaining, and the unlock screen appears at each launch — during the trial you can dismiss it with CONTINUE TRIAL and keep playing. When the 48 hours are up, that screen stays.

The trial covers the app. The AUv3 plugin is not part of it — see below.

One purchase, once — there is no subscription. Tap UNLOCK FOREVER on the unlock screen, which you can reach at any time from the countdown badge in the top bar. After that everything stays unlocked, including the AUv3 plugin, and it follows your Apple Account: reinstall or move to another iPhone or iPad and Restore Purchases brings it back at no charge.

No, and this is deliberate: the plugin unlocks with the purchase, not with the trial. Before you buy, loading Gateway Pro in a host shows a locked panel and passes no sound.

Once you buy in the app, a plugin that is already open in a host session comes to life within a few seconds on its own — you don't need to reopen your session or reload the plugin.

Not at the moment. Gateway Pro is an iPhone and iPad app, and the AUv3 plugin runs in iOS hosts such as GarageBand, AUM, Loopy Pro and Cubasis.

This usually happens after reinstalling or switching devices. Open the unlock screen and tap RESTORE PURCHASES — your unlock is tied to your Apple Account and will be restored at no charge. Make sure you're signed in with the same Apple Account used for the original purchase.

If the plugin is still locked after a restore, launch the app once. An app extension can't talk to the App Store on its own, so the app is what records the purchase where the plugin can see it. One launch is enough.

The grid holds the amp and cabinet plus the effect blocks: Delay, Reverb, Compressor, EQ, Saturation, Modulation (chorus, flanger, phaser, tremolo, vibe, rotary), Pitch, Env Filter, Ring Mod, Lo-Fi, Widener, Doubler, a Pedal block, and an Audio Unit block that hosts other plugins.

You can add up to 64 blocks, and most rigs will never get near that: what actually limits you is your device. Gateway Pro measures its own processing load and refuses a new block above about 90% — at that point remove or simplify something rather than pushing further, since the alternative is dropouts while you play.

Insert a Splitter and the chain fans out into lanes; a Mixer is created with it to close the section and set each lane's level and pan. The split itself adds no level, so switching a rig to parallel doesn't change how loud it is.

A parallel section can't contain another one — splits don't nest. If you have an old preset that does, it still loads and plays exactly as before.

• A preset is a whole rig: the blocks, their order, and everything set on them.
• A scene is a snapshot inside that rig — same blocks, different settings and bypass states. Scenes switch instantly and without a gap, which is what makes them usable mid-song.
• A setlist is an ordered list of songs, each pointing at a preset, a starting scene, an optional tempo and an optional backing track. You step through it with the transport keys in Live mode.

Either from the built-in TONE3000 browser — search the community library, tap to hear a capture with your guitar, save the ones you like — or by importing your own .nam models and .wav impulse responses from the Files app. A free TONE3000 account is optional and only needed for the browser.

Gateway Pro keeps its own library, separate from the free Gateway app.

Yes — the Audio Unit block hosts a third-party AU effect anywhere in the chain, with its own interface opening inside the block and its settings saved into your preset.

This works in the Gateway Pro app only. When Gateway Pro is itself running as a plugin inside another host, iOS does not allow it to load further plugins, so the block passes the signal through unchanged and isn't offered in the palette.

Live mode's bar carries one transport. Its source is either a setlist (each song can carry its own track) or a playlist — you can keep several playlists, and importing audio files from the Files app adds them to the selected one. Choosing a source or tapping a list loads it without starting playback, so nothing surprises you between songs.

The track plays after your rig, so the amp and effects never touch it. Deleting a playlist also deletes the audio files it holds.

Yes. Program changes and CC messages can select presets and scenes and toggle blocks, and the MIDI panel is where you map them. Bluetooth MIDI controllers can be paired from inside the app; USB and wired controllers appear as soon as iOS sees them.

In the app, you set it — type it, tap it in, or let a song in a setlist carry its own. Tempo-synced delays and modulation follow it.

When Gateway Pro runs as a plugin, the host owns the clock: the BPM readout shows the host's tempo and follows it, and the same goes for sample rate, buffer size and audio device — those all come from the host, so they aren't settings inside the plugin.

Yes. A Home Screen widget shows what the rig is currently on, and Live mode can run a Live Activity on the Lock Screen while you play. Both read state your device already has — nothing is sent anywhere.

An iPhone or iPad running iOS 16 or later. On iPhone the rig runs in landscape; on iPad it works in any orientation.

A wired audio interface gives the best latency and sound, but Gateway Pro also processes the built-in microphone so you can try it without extra hardware. Use headphones or an interface rather than the built-in speaker, which will feed back into the microphone.

Long chains cost processing power. A recent device will run a large rig comfortably; an older one will want fewer or simpler blocks.

• Allow microphone access when prompted, or turn it on in iOS Settings → Gateway Pro. Without it there is no input to process.
• Check the input meter first: if no signal is arriving, the problem is the cable, the interface, or the input device selected in Settings — not the rig.
• Look for a bypassed or silent block, and check the levels either side of a Splitter/Mixer section.
• In a host app, make sure the track is input-monitored — and that Gateway Pro is unlocked, since the plugin passes no sound until it is purchased.

That's the processing load. Raise the buffer size in Settings (more latency, more headroom), then reduce what the chain is doing: bypassing a block doesn't necessarily free its cost, so remove what you aren't using. Long reverb tails, pitch shifting and hosted third-party plugins are the expensive ones. In a host app, the buffer size is the host's setting, not ours.

Your audio is processed entirely on your device and is never recorded or uploaded. Gateway Pro collects no personal data and contains no analytics or tracking. See the Privacy Policy for the full details, including what the trial stores and what a hosted third-party plugin means for your privacy.

Gateway is the free player: one amp model, one cabinet IR, a tone stack, a gate and a tuner on a single screen, with the TONE3000 browser. No effects chain.

Gateway Pro is everything on this page: the chain, scenes, presets, setlists, MIDI, Live mode with backing tracks, widgets, and hosting other Audio Units.

They are separate apps with separate libraries — models and IRs saved in one do not appear in the other, and buying Pro doesn't change the free app.